Refund policy
Cancellations & Final Sales
Orders may be canceled only before a tracking number has been issued.
Once a tracking number has been created or provided, the order is considered final sale and can no longer be canceled, refunded, or changed.
Damages & Issues
Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or if you received the wrong item. We will review the issue and work to make it right.
Chargebacks & Disputes
If you place an order and later file a chargeback or payment dispute, we reserve the right to provide your order details, tracking information, policies, and other supporting evidence to your bank or payment provider during their investigation.
MoneyStudios is not responsible for the final decision made by your bank or payment provider.
